¿Necesita ayuda en salud mental rápidamente? Marque **ASK en su teléfono móvil o llame al  800-939-5911.

New Member Line Now Available

Cardinal Innovations Healthcare — agosto 17, 2021
Cardinal Innovations Healthcare has established a Member Line for members and their families to call to link to non-emergency care and general information on services and resources. The member line is active and managed by trained and qualified professionals. They will assist callers by assessing needs, providing information on services, and directing callers to resources in their community as needed.

This Member Line is separate from the Access Crisis Line number that is still available to members who may be experiencing a crisis and need immediate assistance from a licensed clinician. Providers in the Cardinal Innovations network may continue to call the Provider Line for questions about claims and authorizations.

Please add this Member Line number to your contacts for Cardinal Innovations.
Cardinal Innovations Healthcare Phone Numbers Numbers Hours of Operation
Member Line 833-580-1965  Monday-Saturday: 7 a.m. to 6 p.m.*
Access Crisis Line 800-939-5911 
or call **ASK (star star 2-7-5) from your cell phone
Available 24 hours/7 days a week
Provider Line 855-270-3327 Monday-Saturday: 7 a.m. to 6 p.m.

*On Sundays and after 6 p.m. Monday-Saturday, individuals that contact the Member Line will be directed to leave a voicemail for next business day follow up. However, there will be a prompt on this line to route to the Access Crisis Line for any urgent needs.

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