Message from the CEO - March 2020

Cardinal Innovations Healthcare — marzo 12, 2020
This week, N.C. Governor Roy Cooper declared a state of emergency as authorities continue to monitor the Coronavirus (COVID-19). Because of the seriousness of this virus, I am dedicating my message to you this month to discuss the risks of COVID-19 and what we can all do to protect ourselves and others.

For our members and families, the most important thing we can do is to reinforce healthy practices that help prevent the spread of germs. I’d encourage you to review this guide from the CDC as a helpful reminder of easy steps we can all take to prevent the spread of any virus, including the flu and coronavirus. It is also important that you are getting reliable information about COVID-19 from sources like NC DHHS and the CDC.

There are some common sense measures everyone can take to protect themselves and others from the spread of respiratory illnesses including coronavirus disease 2019 (COVID-19).
  • Wash hands frequently with soap and water for at least 20 seconds at a time.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are ill.
  • Cover your mouth and nose with a tissue when you cough or sneeze.
  • Do not reuse tissue after coughing, sneezing or blowing your nose.
  • Clean and disinfect surfaces that are frequently touched.
Resources for Members and Families
These fact sheets from NCDHHS (EnglishSpanishSimplified Chinese) can also be used to help you prepare for a potential COVID-19 outbreak. 

NCDHHS has also provided guidance on considerations of people with disabilities and other access and functional needs for COVID-19. 

Make sure you are prioritizing your overall health and wellness and taking steps to reduce stress and anxiety. Tips to reduce anxiety and stress include trying to keep things in perspective, getting the facts from reliable sources, communicating with your children or family and loved ones and keeping connected with your support system.

The Substance Abuse and Mental Health Services Administration (SAMHSA) has also provided tips for taking care of your behavioral health during social distancing, quarantine and isolation from an infectious disease outbreak like COVID-19. The National Child Traumatic Stress Network has guidance for helping families cope with COVID-19, and the World Health Organization has published a resource for mental health considerations during the COVID-19 outbreak.

You can find all of this information and more on our COVID-19 response web page.
Before I sign-off, I want everyone to know that given the significance of COVID-19, I wanted to use today’s message to ensure you got the most up to date information and resources. However, I want to also acknowledge that there has been recent media coverage about areas of concern which we are taking very seriously. We are actively listening and engaging with our stakeholders and DHHS to bring about meaningful change. These issues require a complete and thoughtful discussion and I will be back in touch with you soon to share our thoughts and plans.  Again, please continue to take good care.
Trey Sutten
CEO, Cardinal Innovations Healthcare

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